The business process transformation is nothing more than the planned evolution of a business process using a clearly defined methodology and a disciplined approach to ensure that the business process continues to achieve business objectives. However, process transformation encompasses several activities for its execution.
The Internet, smartphones, the economy, social networks, globalization, the Y and Z generations, the green movement, the decentralization of knowledge, etc., are all recent factors that have allowed new business models. And it has forced existing organizations to adopt radically at the same time. Business Transformation consists of making profound changes in the organization’s business model and process architecture to adapt to significant changes (internal or external).
What are the challenges?
Every change requires a certain level of effort, and with the transformation of business processes, it is no different. Several challenges need to be solved.
Count on committed people
For Business Transformation to be efficient, you need to have committed people who will stand up for your requirements and be patient enough to wait for the results to manifest. Every change requires an adaptation period, and it is the most important. Everything will depend on how much the teams are committed to this transformation.
The processes also have a useful life.
Even though specific processes were efficient 15 years ago, they can now bring significant losses to companies. One of the pillars of digital transformation is abandoning old strategies and adapting to what the current scenario requires. The business process transformation also includes steps related to project management.
Invest inefficient solutions and software
Although all companies have a limit on investment in solutions, in this case, it is recommended not to save when it comes to technology and software. They are the ones that will make the execution of the processes efficient or not.
Signs that companies need new business processes
The delay in resolving each of these issues can impact the performance of the teams. Based on the philosophy of digital transformation, determining a purpose, creating efficient processes and establishing a solid culture determine factors to remain active in an increasingly competitive market. Some signs indicate when you should invest in business transformation, such as –
- Not being able to meet the demands of the business,
- Have a significant number of errors in a process,
- Outdated technologies that impact the dynamics of employees,
- Loss of productivity due to lack of organization and clarity.
Business process transformation steps
The first step in transforming business processes is to define objectives and priorities. Does your company need new solutions/technologies? You must work with data and facts based on expenses, time, number of errors, etc. A workflow allows managers to have a broad view of business processes, avoid possible bottlenecks, and clarify employees.
Document all of your company’s goals with new work processes, and closely monitor progress so that all planning is successful. The digital transformation in companies is not about technologies but agility. And they won’t get the speed and agility they need unless the companies create business processes.