When it comes to energy savings in call centres, there are many things call centres and their staff can do to help both save and cut energy costs. Some of the most effective things and strategies that can be implemented are listed below.
Getting staff involved
Every member of staff uses energy to do their job, regardless of role. This can come in a variety of forms such as lighting, heating or the use of technology etc. Unfortunately, unless you are willing to go back in time and start using primitive tools to do work, this is unavoidable. Encouraging staff to incorporate energy saving tactics into their working methods can, therefore, have a massive impact on energy consumption and help to avoid footing a sky high bill each month.
Reviewing their energy bills
It is estimated that 1.3million UK businesses are overpaying their suppliers in excess of £500million each year. This is because many businesses, including call centres, are on tariffs that are not suited to their needs or have rolled onto a standard or higher tariff because they have not renewed their energy contract.This is why it is important to pay attention to energy contracts as it could end up saving huge sums of money over time. Utility Bidder is a great website that enables call centres to quickly and easily find the right tariff to use.
Upgrading to eco friendly equipment
Upgrading equipment and fixtures in an office can provide a call centre with a sizable return on investment as the reduction in energy consumption will pay for the investment. Replacing traditional light bulbs with LEDs can save approximately £3 per bulb per year. It might not seem like a lot but the cost savings soon add up. Installing central heating as opposed to using electric heaters can half the carbon emissions created from heating and reduces the amount spent on heating by two thirds. Purchasing motion sensors can cost as little as £20 and save you up to 10 percent on lighting costs. Ensuring that roof insulation is topped up can prevent up to a quarter of the heat escaping from a business premise. This could save a call centre up to £135 each year.
Adopting a consumption cutting closing routine
It is often the case that the last person out of the office ends up floating around waiting for others to finish their tasks for the day, so why not turn a highly unproductive wait into a money saving exercise by creating an end of the day savings checklist for a call centre. Granted, it will mostly consist of turning equipment off, which can be laborious but the potential for creating savings most certainly is not. According to the Rainforest Alliance in 2015, by simply switching off plugs and powering down, call centres could cut their consumption by as much as 40 percent – that is also a 40 percent saving on a call centre’s energy spend.